Tenant & Brand Core
Manage energy companies, brands, countries, teams, permissions and tenant configuration from one governed Core environment. Tenant boundaries keep customer, contract, meter, billing, credential and operational records separated.
OrganisationsEnergy BrandsCountries & MarketsStaff & Teams
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Customer Lifecycle
Control customer onboarding, accounts, premises, contracts, moves, renewals, closures and lifecycle history. Customer events connect naturally with metering, products, billing, switching and authorised communications.
Customer OnboardingCustomer AccountsPremisesContracts
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Metering & Energy Data
Manage electricity and gas meter points, physical meters, readings, interval consumption and data quality. Core is structured to receive real data through supplier, smart-meter, market or specialist metering integrations.
Meter PointsElectricity MetersGas MetersSmart Meter Data
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Tariff & Product Engine
Create configurable electricity and gas products across different markets. Support fixed, variable, time-of-use, dynamic, EV, export and business tariffs without hard-coding one supplier.
Electricity TariffsGas TariffsFixed TariffsVariable Tariffs
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Billing & Revenue
Connect contracts, tariffs and validated consumption to billing operations. Core provides structure for invoices, payment allocation, credits, adjustments, refunds, collections, reconciliation and revenue assurance.
Billing AccountsBill CalculationInvoicesPayments
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Switching & Market Operations
Coordinate supply onboarding, registrations, switching, objections, failed switches, market messages and supply-point status through country-specific processes while keeping Core provider-neutral.
Switch InSwitch OutRegistrationsObjections
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Supplier & Market Adapters
Connect Core to licensed suppliers, market operators, meter-data providers, payment providers and other energy infrastructure through interchangeable adapters. Provider credentials and routing remain separated from Core business logic.
Supplier DirectorySupplier ConnectionsMarket OperatorsMeter Data Providers
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Workflow Automation
Create operational workflows for onboarding, billing, switching, meter exceptions, payment failures, approvals and escalations. Workflow logic can act on real records and preserve a complete audit history.
Workflow BuilderTriggersConditionsActions
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Field Operations
Coordinate meter installation, replacement, inspections, engineer appointments, maintenance and site visits. Work orders can be assigned to authorised teams or external partners with clear status and completion history.
Work OrdersMeter InstallationMeter ReplacementInspections
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Migration & Data Import
Move existing energy operations into Core using controlled data mapping and validation. Customer, contract, meter, tariff and billing records can be reviewed before import and preserved with migration audit history.
Customer ImportContract ImportMeter ImportTariff Import
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Analytics & Forecasting
Turn operational energy data into useful intelligence for authorised teams. Analyse consumption, demand, tariff performance, billing trends, load profiles, revenue patterns and anomalies from real tenant data.
Consumption AnalyticsDemand ForecastingCustomer AnalyticsTariff Performance
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Energy Operations AI
Assist authorised staff with billing, meter, switching and operational investigations while keeping humans in control. AI features should work only on real permitted Core data and preserve an auditable decision trail.
Billing InvestigationMeter AnalysisSwitching AnalysisCustomer Issues
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DER & Flexibility
Manage future distributed-energy services including EVs, chargers, solar, batteries, heat pumps, thermostats and flexible loads through approved device and market integrations.
Electric VehiclesEV ChargersSolarBatteries
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Virtual Power Plant
Provide the architecture for aggregating distributed assets into flexibility portfolios, with asset pools, capacity, dispatch, forecasting, event management and performance records driven by real connected assets.
Asset AggregationFlexibility PoolsDispatchCapacity
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Grid & Connections
Model electricity and gas supply points, network relationships, connection status, outages, constraints and import or export capacity in a country-neutral structure.
Electricity ConnectionsGas ConnectionsSupply PointsNetwork Operators
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API Gateway & Webhooks
Expose controlled Core capabilities to approved applications and energy-company clients using scoped APIs, credentials, tokens, rate limits, webhooks and delivery history.
API ApplicationsAPI KeysOAuth ClientsAccess Tokens
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Integration Hub
Govern supplier, metering, payment, CRM, accounting, communications and data integrations from one integration layer with tenant-specific permissions, credentials and connection settings.
Available IntegrationsInstalled IntegrationsEnergy ProvidersMetering Providers
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Security & Audit
Protect Core through authentication, MFA, role-based permissions, session management, API security and tenant-level audit history for sensitive access and operational changes.
AuthenticationMFAUser SessionsPermissions
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Developer Console
Provide authorised technical teams with development credentials, API exploration, schema references, logs, webhook testing and controlled application registration separate from production operations.
ApplicationsDevelopment CredentialsSandbox EnvironmentAPI Explorer
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Events & Messaging
Support reliable communication between Core modules and external integrations through event streams, message queues, retry handling, failed-event tracking, subscribers and delivery logs.
Event StreamsEvent TypesMessage QueueFailed Events
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